Contact Us
Last Updated: June 22, 2026
Have questions about merchant registration, wallet settlements, or distributor onboarding?
Reach out to our operational teams.
We are available 24/7 to assist you.
Email Support
For support & queries
support@safalpay.in
Merchant Helpline
Available 24x7
+9918784000
Operating Hours
Ledger clearing cycles
24x7 Helpdesk
Head Office
Registered Corporate Hub
D-30, Vibhuti Khand, Gomti Nagar, Lucknow, 226010
Partner Escalation
If your billing query or wallet balance discrepancy has not been resolved within 48 hours, you can escalate directly to our Nodal Officer at nodal.officer@safalpay.in with the transaction reference ID.